HOT WEATHER POLICY: When temperatures exceed 80 degrees, your flowers will be damaged if left on porches. Please provide a good phone number for your recipient so we can avoid delays in your flowers arriving with intended recipients during hot weather. If a recipient is not home, a door tag will be left and a voicemail/text left to make further arrangements. If you request flowers left on the porch during hot weather, we reserve the right to make no guarauntees on longevity.

For ADA accessible experience, please visit https://www.bloomnation.com/florist/caldwell-floral/?nav=premium-accessibility

PLEASE SEE OUR SUBSTITUTION POLICY

We must be contacted within 48 hours if your recipient notices an issue with their flowers for a refund or replacement.

Sub Policy: Substitutions may need to be made due to the delicate nature of our medium. Exact shades of color can not always be guaraunteed, but we work hard to maintain color scheme, and when deviating slightly is necessary to maintain the look & value, we work with adding complimentary colors to your piece.If any element of the design is of special importance PLEASE note this in the delivery instructions on check out so that we can substitute according to your preferences rather than our own design aesthetics. If you have any questions please CALL in the order so we can properly accommodate you! :)

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