HOT WEATHER POLICY: When temperatures exceed 80 degrees, your flowers will be damaged if left on porches. Please provide a good phone number for your recipient so we can avoid delays in your flowers arriving with intended recipients during hot weather. If a recipient is not home, a door tag will be left and a voicemail/text left to make further arrangements. If you request flowers left on the porch during hot weather, we reserve the right to make no guarauntees on longevity.

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Caldwell Floral - Caldwell, ID florist
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Policies

Substitution Policy

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Refund Policy

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.