TIMED Delivery slots are in 2 hour increments (10-12; 12-2, etc.) & must be placed the business day/night prior. Please note them in delivery instructions. :)
Questions? Call 208-459-0051
If your address is a BUSINESS, SCHOOL, HOSPITAL, etc please include this during checkout in the field that says COMPANY. This will help avoid delivery issues.
PLEASE SEE OUR SUBSTITUTION POLICY
We must be contacted within 48 hours if your recipient notices an issue with their flowers for a refund or replacement.
Sub Policy: Substitutions may need to be made due to the delicate nature of our medium. Exact shades of color can not always be guaraunteed, but we work hard to maintain color scheme, and when deviating slightly is necessary to maintain the look & value, we work with adding complimentary colors to your piece.If any element of the design is of special importance PLEASE note this in the delivery instructions on check out so that we can substitute according to your preferences rather than our own design aesthetics. If you have any questions please CALL in the order so we can properly accommodate you! :)
In soft, subdued tones and traditional for sympathy. Please indiciate in "delivery instructions" if certain colors should be used or avoided.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
It was very easy to order flower online! The friends received their sympathy flower order and let us know they really loved and appreciated them. Thank you for helping us care for our friend during their time of loss. I would have been nice to see the flowers that were delivered since there isn't a sample photo - it would make me want to order more from here if I was sent a photo of the bouquet when it was delivered like Amazon does. :)
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Rated 5 out of 5 stars
If that is what the arrangement looked, that is lovely. Thank you again. Always pleased.
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Rated 5 out of 5 stars
Absolutely beautiful. Caldwell floral did not disappoint when I was unsure about my purchase. Thank you!
