PLEASE SEE OUR SUBSTITUTION POLICY
We must be contacted within 48 hours if your recipient notices an issue with their flowers for a refund or replacement.
Sub Policy: Substitutions may need to be made due to the delicate nature of our medium. Exact shades of color can not always be guaraunteed, but we work hard to maintain color scheme, and when deviating slightly is necessary to maintain the look & value, we work with adding complimentary colors to your piece.If any element of the design is of special importance PLEASE note this in the delivery instructions on check out so that we can substitute according to your preferences rather than our own design aesthetics. If you have any questions please CALL in the order so we can properly accommodate you! :)
In vibrant, bold colors and arriving in a cube vase, evoking joy and energy.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
The bouquet is absolutely beautiful! Couldn't ask for better customer service. Thank You Caldwell Floral!
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Rated 5 out of 5 stars
The recipient absolutely loved the arrangement, thank you so much! Im extremely happy with the service provided by Caldwell Floral, they emailed me a photo of the arrangement (which is a nice touch especially when i am located internationally and have to place my order via the website). Delivered on time and made the transaction really easy. I’m more than happy to recommend Caldwell Floral
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Rated 5 out of 5 stars
Easy, timely and professional and fair priced! I will highly recommend to anyone wanting to brighten someones day. Thank you for helping me bring a smile to my wife!
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Rated 5 out of 5 stars
Excellent delivery, daughter was very happy with her Birthday flowers. She said they were beautiful. Delivered on time. Thank you so much. Will use you again.
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Rated 5 out of 5 stars
This was my first purchase from Caldwell Florists and I was not disappointed. The arrangement was beautiful, the flowers fresh, and the recipient (for a 100th birthday!) was very pleased.
