PLEASE SEE OUR SUBSTITUTION POLICY
We must be contacted within 48 hours if your recipient notices an issue with their flowers for a refund or replacement.
Sub Policy: Substitutions may need to be made due to the delicate nature of our medium. Exact shades of color can not always be guaraunteed, but we work hard to maintain color scheme, and when deviating slightly is necessary to maintain the look & value, we work with adding complimentary colors to your piece.If any element of the design is of special importance PLEASE note this in the delivery instructions on check out so that we can substitute according to your preferences rather than our own design aesthetics. If you have any questions please CALL in the order so we can properly accommodate you! :)
Wishes do come true, by the basketful, actually. This delightful arrangement is so full of sunny blossoms, it even includes a pretty yellow butterfly who obviously feels right at home, basking in the warmth.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
Caldwell Floral did an excellent job of helping this Grandma, living in Arizona, to cheer up my 14-year-old granddaughter, living in Middleton, after her knee surgery. I ordered flowers and a gift in the morning and they were delivered within a few hours. Thank you, Caldwell Floral, for helping me "be there" even though I live so far away. Granddaughter loved the flowers and Octavia the Octopus which were delivered shortly after she got home from the hospital. I highly recommend this business and will certainly use them for any future floral gifts.
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Rated 5 out of 5 stars
They turned out amazing!! Thank you for helping make my friends day better.
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Rated 4 out of 5 stars
My sister loved it. It was a very good arrangement. A few more butterflys would have been nice. Thank you. Robin
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Rated 4 out of 5 stars
Arrived when scheduled was beautiful and vibrant.
